In the good old days, phishing emails were easy to spot because the Nigerian prince who wanted to split his 12 million dollars with you also split his infinitives and wrote things like “All your base are belong to us.” Supposedly some of this was on purpose, so the poorly written emails auto-qualified only the most gullible recipients. (We're not mentioning names, Bob.)
It's not so funny any more. If you have elderly parents or other less e-savvy loved-ones who bank and shop online, it’s downright terrifying -- especially since banks are increasingly refusing to reimburse consumers whose accounts are raided because they gave their information to email scammers.
Here’s why: In our nation right now, an amazing 30 percent of all phishing emails get opened. We did the math -- that's three out of ten.
With this kind of return, cybercriminals will continue getting more sophisticated at making people think that the counterfeit email from their email service, bank, credit card company, doctor or favorite retail store is exactly what it appears to be. So be careful out there, and help others who aren't.
Check out and share this article from security and risk experts CSO: 5 ways to spot a phishing email.
We’re finding out. A new USA Today -Suffolk University poll finds that one in three voters agrees with President Trump that the nation’s news media is “the enemy of the American people.”
Not biased, inaccurate or irrelevant. Not hard to read or too preoccupied with weather. But the enemy.
Of course you have to put this result in context to the fact that many Trump supporters and rattle-the-cagers endorse his hyperbole on purpose. It’s part of the middle finger they’re giving the establishment, including news media. So when a pollster calls one of these folks on behalf of – you get where this is going – USA Today, then, why yes, this American agrees that the news media is "the enemy of the people."
But the study also is another warning to companies that make the mistake of thinking they can fix a reputation crisis just by "getting our story out there." Considering these same polls show that people distrust corporations and CEOs even more than the news media, this notion might make the crisis situation even worse.
Walt Disney Co.’s annual shareholders meeting was marked with protests outside and pointed questions inside about how the company represents social themes in its content and CEO Iger’s service on one of President Trump’s advisory groups.
Sure, when you’re as big and visible as Disney the annual meeting will always attract activists. Some will wear funny hats. But what happened this year highlights how companies are increasingly being judged by customers -- especially but not exclusively millennials – based on their perceived political and social behavior as much if not more than on their products, services and financial performance.
Whether those perceptions and reactions are justified is a whole other issue.
Influence Chronicles Blog
Field notes on the forces and sources of public truth.
Influence Chronicles blog and executive e-letter are published by SilversJacobson, a corporate reputation and crisis management firm based in Denver and Washington, D.C. Call anytime at (720) 645-1164.
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