Specialized, Senior Executive-Level Counsel & Services

Steven Silvers and Paul Jacobson are accomplished trusted advisors dedicated to helping clients avoid the potential cost, disruption and reputation damage of a public-facing crisis or controversy.

There's no up-selling, no junior account executives and no bull.

Ideally we help clients before issues or trouble starts, because we can make a lot of potential negatives never happen in the first place. But we're just as good at parachuting into an already tumultuous situation where neither the facts nor the escalating factors are clear. 

Here's how we help:

Reputation Management, Preparedness & Prevention
 - Reputation Asset Management Platform (RAMP) Planning
     - Reputation Risk Assessment
     - Reputation Risk Prevention
     - Positioning & Messaging Strategies: Corporate, Issues, Marketing, Contingency
 - Crisis Rapid Response Guidelines / Planning
 - Crisis Plan Integration & Training / Departmental & PR Agency Assistance
 - Media & Conflict-Interview Training
 - Specific Contingency Planning & Organization
 - Online Reputation Management (through our partner Reputation Resolutions)

Real-Time Crisis & Controversy Support
 - Critical Initial Response / Containment & Damage Control
 - Research & Investigations
 - Situation & Escalation Monitoring
 - Information & Influence Communications / Writing & Editorial
 - Corporate Communications / Integrated MarComm
 - Media & Community Spokesperson Coaching
 - Back-Channel & On the Record Media Engagement
 - Social Media Initiatives
 - Stakeholder & Influencer Engagement / Advocacy Representation
 - Recovery Initiatives

Areas of Expertise:

Corporate Affairs & Legal
 - Litigation
 - Bankruptcy Reorganization
 - COVID-19 / Pandemic Issues
 - Corporate Communications / IR / PR
 - Cybersecurity / Ransomware / Data Theft
 - Political Pressure & Attacks 
 - EEOC Complaints / Sexual Harassment / Racism
 - Employee Crime & Violence
 - Internal Investigations
​ - Repositioning / Company 2.0
 - SEC Investigations & Action
 - Sudden Leadership Change
 - M&A
 - Operational Accidents & Disruption

Conflict & Controversy Arenas
 - Activism & Pressure Group / Protests
 - Anti-Business / Anti-Corporate
 - Anti-Growth / Anti-Development
 - Animal Welfare
 - Big Data / Privacy / Surveillance Economy
 - Consumer Protection
​ - Fake News / Misinformation Campaigns / Propaganda
 - Food-Borne Illness
 - Investigative Media & Advocacy Journalism
 - Illegal Immigration / Work Status
 - Toxic Spills & Leaks / Remediation

​Industry Arenas & Sectors
 - Advertising
 - Alternative Energy
 - Banking & Finance
 - Clean Coal / Carbon Capture
 - Entertainment / Professional Sports
 - Environmental
 - Film & Television Production
 - Healthcare / Hospitals
 - Land & Property Development
 - Military / Veterans Affairs / Defense
 - Multichannel Video Programming & Operations
 - National & Regional Policy / Politics
 - News Media
​ - Not For Profit / International Charities
 - Nuclear Power
 - Oil & Gas Development & Production
 - Public Health / Mental Health
 - Public Works Projects
 - Social Services
 - Software & Platform Services
 - Telecommunications